# Improve carrier performance with AI Analytics Unlock objective, real-time insights into how every carrier performs across cost, service, capacity, and compliance, empowering stronger partnerships and higher reliability ## Measure reliability with confidence ### Track your most critical service metric in real-time Get a complete view of how reliably your carriers deliver shipments both on time and to specification - Track OTIF by lane, region, customer, and mode — see where carriers consistently hit expectations and where service breaks down - Identify root cause — uncover whether issues stem from carrier behavior, origin delays, routing guide gaps, or capacity constraints - Measure the downstream impact — quantify how OTIF failures drive rework, penalties, exceptions, and service degradation ### Understand how carriers support volume and routing guides Gain visibility into how reliably carriers accept and execute tenders according to your pre-determined routing guides - Track acceptance, rejection, and fall-off rates — quickly identify carriers that create tender friction or capacity gaps - Analyze responsiveness and confirmation times — spot carriers that delay tender flow or create operational uncertainty - Benchmark tender behavior across your network — understand which carriers can be trusted with increased volume ### Ensure carriers actually deliver value Connect cost insights directly to performance quality for a more complete assessment of value drivers - Compare actual vs. contract vs. benchmarks for better [transportation cost management](/content/our-solution/lane-spend-performance/index.html) — highlight cost variance tied to mode, lane, or carrier - Detect unexpected accessorials or charges — identify cost leakage tied to behavior, delays, or non-compliance - Quantify the cost impact of service failures — understand how dwell, late deliveries, and re-routing inflate spend ### Track carrier performance over time Track the metrics that highlight operational stability and long-term reliability - Monitor on-time pickup and delivery performance — compare service quality across carriers, lanes, and time periods - Identify recurring issues and trends — reveal carriers with declining performance or improving reliability - Spot leading indicators of future risk — exceptions, delayed confirmations, dwell spikes, and capacity shortfalls # One platform for all your tech ### Unify Workflows All modules, datapoints, and teams work together to eliminate silos and minimize disruptions. ### Real-Time Data Every shipment update flows instantly across teams, carriers, and partners. ### End-to-End Visibility From planning to analytics, the entire shipment lifecycle stays connected. ### Scale Operations Configurable infrastructure allows you to operate across teams, locations, and modes without adding complexity. ## Trusted by leading shippers "Load tendering, which previously involved manual emails and data entry, now operates with minimal human intervention" "They're helping make our supply chain more strategic and data-driven. We have folks across our business asking to see the data that our TMS is showing us—it's that valuable across our entire organization." "Today, we have clear, real-time control over deliveries because of Princeton TMX." # Real shippers. Real results. Learn how industry leading shippers are reducing costs, improving visibility, and gaining control of their freight with Princeton TMX's Unified Transportation Management System --- \ \ **~85%** \ \ Freight now auto-tenders with zero manual touch\ \ **80+** \ \ Daily exceptions reduced to ~5 daily exceptions](/content/case-studies/roseburg-forest-products-cuts-manual-tendering-by-85-with-princeton-tmx/index.html) \ \ **70%** \ \ Reduction in Manual Touches\ \ **91%** \ \ Orders Managed through Princeton TMX](/content/case-studies/how-anchor-ingredients-reduced-touches-per-load-by-70-with-princeton-tmx/index.html) \ \ **600%** \ \ More Access to Carrier Capacity\ \ **25%** \ \ Reduction in Freight Spend](/content/case-studies/how-red-apple-stores-reduced-annual-freight-spend-by-25-with-princeton-tmx/index.html) --- # Discover more solutions from Princeton TMX [**Workflow Automation**](/content/our-solution/workflow-automation/index.html) Eliminate manual workload and errors with AI and automation that streamline every part of your transportation management process. [**Procurement Events**](/content/our-solution/procurement-events/index.html) Secure the best rates and service across every lane by centralizing data, automating communication, and empowering teams with AI-enabled insights. [**System Integrations**](/content/our-solution/system-integrations/index.html) Easily integrate with enterprise resource planning, visibility, procurement, benchmarking, carrier systems, and more, enabling a single source of execution for your transportation teams. [**Load Builder Optimization**](/content/our-solution/load-builder-optimization/index.html) Maximize utilization, lowering transportation costs, and minimize empty miles by ensuring every load follows your business rules with precision. [**Sustainability Reporting**](/content/our-solution/sustainability-report/index.html) Meet increasingly complex regulatory and customer expectations by surfacing audit-ready sustainability insights. [**Dock Scheduling**](/content/our-solution/dock-scheduling/index.html) Optimize dock availability, reduce congestion, and keep your facilities running on schedule with unified dock scheduling across all your locations.